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Visana 2021 - satisfaction index*
Clarity of information provided (quote, policy, Ts&Cs, mail)
Clarity of accounts (readability, repayment speed)
Customer service (availability, sympathy, professionalism)
Overall score: 5.2
*satisfaction survey carried out by insurance comparison company bonus.ch
Comparing health insurers is easy
Basic information Visana
Address of head office:
Weltpoststrasse 19/21Postfach 2533000 Bern 15
Number of clients
Top insurers and partner
a CSS company
a Sanitas company
Easy Sana (GM)
Mutuel Ass. (GM)
3000 Bern 15
More than 200,000 health insurance premiums compared