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sana24 2023 - satisfaction index*
Clarity of information provided (quote, policy, Ts&Cs, mail)
5.1
Clarity of accounts (readability, repayment speed)
5.3
Customer service (availability, sympathy, professionalism)
Overall score: 5.2
*satisfaction survey carried out by insurance comparison company bonus.ch
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Basic information sana24
Name:
sana24 AGVisana Gruppe
N° FOPH
1568
Address of head office:
Weltpoststrasse 19/21Postfach 2533000 Bern 15
Canton
BE
Number of clients
73749 (2022)
Website
www.visana.ch
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More than 200,000 health insurance premiums compared